At TruHealth Solutions, we understand that personal or work-related challenges can affect anyone at any time. Our Employee Assistance Program (EAP) is designed to offer confidential counselling and support services to employees and their family members. We provide a wide range of assistance to help individuals navigate difficult periods, enhancing overall mental health and workplace productivity.
An Employee Assistance Program (EAP) is a confidential support service provided by employers to assist employees and their immediate family members. It helps address personal or work issues that may impact mental health, wellbeing, and job performance. Our EAP counselling services cover a wide range of concerns, offering professional help when it’s needed most.
Assistance with stress management, anxiety, depression, and other mental health concerns.
Support for those struggling with substance abuse or dependency issues.
Help navigating familial conflicts, marriage breakdowns, and parenting challenges.
Advice and strategies for managing financial stress and planning.
Compassionate care following bereavement or critical incidents.
Guidance on handling work-related stress, performance issues, and career transitions.
Our counselling services are delivered by qualified professionals who provide empathetic and practical support in a safe environment.
EAP counselling is a short-term, problem-solving service typically involving a few sessions aimed at resolving immediate issues. If longer-term or specialized services are needed, the EAP counsellor can facilitate referrals to appropriate community resources.
EAP services cover a broad spectrum of issues, including but not limited to:
We provide a variety of training sessions and workshops to support employee wellbeing:
Stress Management Techniques: Learn practical methods to handle stress effectively.
Workplace Conflict Resolution: Develop skills to manage and resolve conflicts amicably.
Drug and Alcohol Awareness: Educate staff on the impacts of substance use.
Mental Health Awareness: Promote understanding and reduce stigma in the workplace.
Effective Communication Skills: Enhance interpersonal skills for better teamwork.
Resilience Building: Strengthen the ability to cope with change and adversity.
Our programs are interactive and tailored to meet the specific needs of your organisation.
We encourage a proactive approach to health with our wellness initiatives:
Toolbox Talks – Short, informative sessions on health, safety, and wellbeing topics.
Monthly Health Flyers – Distribute valuable information promoting healthy lifestyles.
Wellness Calendars- Plan and highlight activities that engage employees in their wellbeing journey.
These activities help create a positive work environment where employees feel supported.
Confidential Support: Assurance of privacy encourages individuals to seek help.
Improved Mental Health: Professional assistance leads to better coping strategies and resilience.
Enhanced Wellbeing: Addressing personal challenges promotes overall life satisfaction.
Accessible Services: Multiple channels make it easier to reach out when needed.
Our EAP counselling empowers employees to take control of their wellbeing.
Investing in an employee assistance plan demonstrates a commitment to your team’s wellbeing.
As leading employee assistance program providers in Australia, we offer:
We are committed to providing high-quality, confidential support that makes a real difference.
To ensure our EAP services are accessible to all employees and their family members, we offer multiple ways to connect:
Face-to-face counselling at locations convenient for you.
Dedicated 1300 Number. Access confidential support services 24/7.
Immediate support via live chat.
Online sessions from the comfort of your home.
Truhealth Solutions offers innovative tools to complement EAP services, such as the app for appointment booking, health metrics tracking, and accessing health insights. Their customer portals provide a centralized platform for booking appointments, accessing resources, and promoting services internally.
We assist you every step of the way to integrate the EAP into your workplace seamlessly.
We provide a dedicated 1300 number for your organisation.
We supply brochures, posters, and wellness calendars to inform employees.
We offer sessions to help leaders recognise when support may be needed.
Roll out the program with our support to ensure a smooth implementation.
Our goal is to make support readily available whenever and however it’s needed.
Counselling appointments are available at times that suit employees.
We provide prompt support following critical incidents or urgent needs
Choose from in-person, phone, online, or live chat options.
We recognise that each organisation is unique. Our services can be customised to:
By tailoring our EAP services, we ensure they are relevant and effective for your team.
We are dedicated to providing high-quality support that respects individual needs.
Our team includes experienced professionals with diverse expertise.
Each employee has access to five counselling sessions per year, with flexibility for more if needed.
Sessions are conducted in a safe, private setting.
Our comprehensive approach ensures individuals receive the support they need.
If specialised assistance is required, we help connect individuals to appropriate services.
Access to resources and information that complement counselling sessions.
We help create an environment where seeking help is encouraged and normalised.
These workshops enhance the overall effectiveness of the EAP by addressing common challenges.
TruHealth EAP is not a crisis provider and will encourage any employee to seek help or will refer on to appropriate authority if required. If more extensive support is needed, EAP counsellors can help identify and refer to specialised services in the community. These services might be free or offered on a sliding fee scale. Some costs may be reimbursed through group health plans, which may require a referral from a medical physician.
We believe in providing value and flexibility to suit your organisation’s budget.
Our team works with you to develop a plan that aligns with your financial considerations.
We leverage technology to make our support services more accessible.
Your privacy is our priority, and we adhere to all relevant regulations and standards.
These reports help you see the value of the EAP and guide decision-making.
Our aim is to provide the most effective support possible.
Our workshops are designed to enrich your workplace environment.
We strive to make our training both informative and engaging.
We are dedicated to maintaining excellence in all we do.
Adherence to industry standards ensures high-quality services.
Counsellors and trainers with appropriate credentials and experience.
Upholding confidentiality and professional ethics in all interactions.
This commitment ensures our services remain relevant and effective.
Our team stays current with new developments in the field.
Regularly updating programs to reflect the latest insights.
TruHealth Solutions is a leading provider of Employee Assistance Program services in Australia. We are dedicated to supporting the mental health and wellbeing of employees and their family members. Our team of experienced professionals is committed to delivering high-quality, confidential support that makes a real difference in people’s lives.
Enhancing your workplace with our comprehensive EAP services is a positive step toward a healthier, more productive organisation. By providing confidential counselling and support services, you show your employees that their wellbeing matters.
Ready to learn more about how our Employee Assistance Program can benefit your organisation?
As an employer, you can trust that you will receive up-to-date knowledge of legislative requirements and the most advanced testing and detection methods available. This will lead to improved morale and a healthier work environment for your employees. We are committed to ensuring that your business policies and procedures are not only compliant but also effective in creating a safe and healthy workplace.
We provide our services across multiple locations to ensure accessibility and convenience for our clients. Check out our service areas below :
