Medical Review Officer (MRO) Services

MRO Services for Drug and Alcohol Management by TruHealth Solutions

Medical Review Officer (MRO) services are a critical component in managing workplace drug and alcohol risks. These services involve a detailed assessment of all testing documentation, ensuring the integrity of the samples, and interpreting the results accurately. Our MROs conduct thorough consultations via phone with relevant parties, including the worker, their supervisor, and sometimes a general practitioner, to ensure a comprehensive evaluation.

Importance of MRO Services

Implementing effective MRO services is vital for maintaining a safe working environment. It helps in identifying and mitigating risks associated with drug and alcohol use in the workplace. This not only protects the individual involved but also ensures the overall safety and productivity of the workplace.

MRO Fitness for Duty Assessment

Our Occupational Specialists are adept at analyzing the implications of prescription drugs or potential errors in testing procedures on the results of drug and alcohol tests. They use their specialized knowledge in pharmacology, toxicology, and testing procedures to determine whether a worker is fit to safely return to work. This assessment helps in preventing any risk to the individual or their colleagues.

Testing and Reporting Process

  1. Initial Testing: Specimens that initially test non-negative are sent for confirmatory laboratory testing.
  2. Result Interpretation: The MRO reviews the confirmed results and determines whether they are positive or negative, taking into account any declared drug usage.
  3. Reporting:
    • If results are negative, the MRO issues a final report and the case is closed.
    • If results are positive, a detailed report is sent to the company for further action in accordance with their drug and alcohol policy.

Remote Service Delivery

Our MRO services are conducted remotely, meaning there is no need for travel. All necessary information is transmitted electronically, allowing for efficient and prompt assessment and reporting. This process ensures confidentiality and rapid turnaround times.

Why Opt for TruHealth Solutions MRO Services?

Choosing TruHealth for MRO services means partnering with experienced professionals who provide invaluable advice and support in developing robust drug and alcohol policies. Our services are designed to minimize legal and safety risks, ensuring compliance and safeguarding your workforce.

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Get Started with Expert MRO Services​

Ready to strengthen your drug and alcohol risk management? Contact TruHealth Solutions today to learn more about our MRO services and how we can help you maintain a safe and compliant workplace.