Service Steps

  • Call us to discuss your requirements for Drug and Alcohol Testing.

  • Prior to testing, we ensure that your current drug and alcohol policy is compliant with legislation and allows for your requested testing requirements.

    1. Your Drug and Alcohol Policy supports your testing requirements, and you understand how to handle any issues on the day such as non-compliance or a non-negative result.
    2. You have selected the tested method that adheres to your Drug and Alcohol policy (Saliva or Urine) or guide you to the most appropriate method for your needs.
    3. You have compliant facilities available for testing and they are set up appropriately for the collector ahead of time.
  • Tru-Health Solutions offer a range of screening services from blanket or random Drug and Alcohol testing based on your policy and your current requirements. We can assist in randomising workers being selected for random selection.

  • Screening day:  We will arrive on-site about 10 minutes prior to the commencement time to set up in our allocated room.

  • Workers to be tested are to present to the allocated screening area where they will be meet by our staff and begin the screening process. This can be coordinated with the collector so workers are not waiting around for testing, are processed as quickly as possible and can return to work and reduce possible downtime.

  • Urine or Saliva instant screens procedure takes approximately 10 minutes to complete per person but does depend on the worker and their ability to give the required sample.

  • A non-negative instant screen result means that the initial drug screen has indicated the possible presence of a drug metabolite which requires the sample to be sent for further testing to a NATA accredited laboratory. To package the sample on-site, please allow an additional 10 minutes.

  • Individual worker reports are available by the end of the day and are provided via email to pre-approved company representatives only. Screening summary reports will be signed off by nominated site representative on the conclusion of service.

  • Confirmatory reports for non-negative samples provided within 24hrs of the laboratory receiving the donors sample. Please note Tru-Health sends the donor sample the day of collection by express secure post.