Our website address is https://truhealth.com.au.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or if we are obliged to do so by law.
We use return email addresses and phone numbers to answer any enquiries we receive. We may also use your information for further follow-up messages. We do not share your contact information with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new services. Information you submit on our website will not be used for this purpose unless you fill out the corresponding form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
We will only contact you via email for related promotions and items of interest. You can opt-out of these emails at any time, by simply clicking the unsubscribe link at the bottom of any of our email messages.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We store the data you submit via our contact forms on this website. Apart from the fields you have entered, we also store the time, date and your computer’s ip address from where the submission was made. This is to help us ensure we reply to all enquiries and to guard against spam and fraudulent messages.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
This website uses Google Ads
You can set preferences for how Google advertises to you using the Google Ad Settings page.
We use Google Analytics to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. We also use remarking pixels from Facebook and Google to aid in customised, targeted follow-up advertising.
You can opt-out of the Analytics services by visiting https://tools.google.com/dlpage/gaoptout/ and retargeting here for Google: https://support.google.com/ads/answer/2662922?hl=en-AU. Facebook ads are controlled here: https://www.facebook.com/settings?tab=ads.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain contact form submission information long-term, as these are automatically logged. Email newsletter subscriptions are removed when you unsubscribe.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a member or sign up for our newsletter email service, we will store your name, email, and member status in our email newsletter service. You can unsubscribe to our emails at any point via the unsubscribe link. You can find this link in the footer of any of our emails to you. If you unsubscribe from all our emails, your information will be removed from the email service.
How we protect your data
We use SSL encryption for all sending and receiving data to and from your browser. All purchases are made through a third-party payment gateway. We do not store credit card information on this website.